Consulting Services and Technology Implementation

Using AI XPLR™, our experts show how to use the power of Gen AI to revolutionize your business and achieve quantifiable, breakthrough results.

Tap into deep cloud functional and technical skills – and Gen AI know-how – to keep vital applications and businesses running optimally 24/7/365.

Assess business process performance relative to service delivery costs and Gen AI adoption to plan improvement initiatives and monitor progress.

Maximize Gen AI benefits while unlocking new levels of performance through cloud-enabled operating models.

Design and deploy analytics capabilities that are repeatable, scalable, and provide a reliable foundation for Gen AI solutions.

Streamline workflows for increased agility, faster decision-making, greater engagement and more innovation at speed with Gen AI solutions.

Implement cloud services with speed using Hackett-Certified® best practices and configuration guidance.

Our membership program connects you with seasoned experts, peers and best practice research for advice and insight when you need it most.

Develop skills and certify employee knowledge with specialized training through The Hackett Institute®.

Get objective ratings for software and service solutions on business value based on our benchmark data and market research.

Assess and maximize your BPO and ITO relationships using our experts and Digital World Class Matrix™ reports.

Surgically prune costs while protecting strategic initiatives to enable growth while safeguarding service quality.

Strategically plan for and meet ever-evolving skills needs – including Gen AI – with proven best practices, education, advice and more.

Manage third-party risk proactively, systematically and continuously, with fortified processes aided by technology- and Gen AI-enabled capabilities.

Optimize working capital management practices and leverage Gen AI solutions to improve cash flow and service delivery while reducing costs and risks.

Streamline your financial processes and implement Gen AI technology to achieve quantum leap performance improvement.

Revolutionize your enterprise business processes and deploy Gen AI technology to achieve quantum leap performance improvement.

Technology and Gen AI enable your procurement processes to achieve quantum leap performance improvement.

Realize the full power of your employees and increase engagement with technology- and Gen AI-enabled experiences.

Maximize the value of your workforce with better planning, engagement and compliance using technology- and Gen AI-enabled processes.

Leverage our state-of-the-art solutioning platform to implement Hackett-Certified® best practice process flows, configuration guidance and benchmark metrics.

Know software or service ratings based on our in-depth process knowledge and understanding of Digital World Class® performance.

Learn business best practices, as defined by The Hackett Group®, that are proven techniques that result in measurable business performance improvement.

Tap into the collective knowledge of the world’s best businesses and our expert practitioners to uncover cutting-edge insights and accelerate your path to Digital World Class® performance.

Get professional development from The Hackett Group grounded in real-world experiences and informed by unmatched benchmarking data, best practices, and proprietary research.

Automate data collection and validate accuracy – reducing the effort required to benchmark by more than half – with our state-of-the-art platform using our market-leading benchmarking database.