The Hackett Group Launches AI XPLR: A Pioneering Gen AI Readiness and Opportunity Assessment

December 7, 2023
4 Min Read

Provides the Ability to Define the Value Realization Impact from Gen AI Strategies

Miami, FL – December 7, 2023 The Hackett Group, Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy, has launched AI XPLR, a readiness and opportunity assessment that leverages the extensive proprietary benchmark database of The Hackett Group® to enable companies to quickly and comprehensively identify opportunities to harness artificial intelligence (AI) across key business services domains, including finance, procurement, human resources and global business services (GBS) organizations. The Hackett Group’s AI XPLR is the tip of the spear and first of many new generative AI-related offerings that will be introduced by the company.

AI XPLR enables companies to complete a process-level assessment in 30 days or less. It utilizes a comprehensive database of AI solutions and real-world use cases that help companies identify and maximize where AI can be most beneficial and cost-effective to implement. It includes more than 200 actionable use cases, with information on the tools, data and skills needed for implementation.

Generative AI (Gen AI), in combination with other AI technologies, will have a profound potential impact on selling, general and administrative (SG&A) costs and staffing, enabling reductions of up to 40% over the next five to seven years, according to recent research from The Hackett Group.

“As we stand on the leading edge of the AI revolution, it’s clear that the opportunities for innovation and growth are immense,” said Chris Brennan, The Hackett Group executive vice president. “AI XPLR is not just a tool for improving efficiency – it’s a catalyst for reinventing how we do business. The Hackett Group is committed to helping clients explore the vast potential of AI and harness its power to drive transformative change. Through strategic investments in AI technologies and partnerships, we aim to unlock new possibilities that will not only benefit our clients but also shape a smarter, more efficient future.”

According to Paulo Dominguez, Global AI and Digital Enablement Practice leader, “For decades, The Hackett Group has been guiding companies in their business transformation efforts, helping them deliver greater business value, higher levels of operational excellence and an improved customer experience. Today, AI is a revolutionary part of the journey towards Digital World Class® performance. But it can be very challenging for companies to properly assess their AI readiness, identify the low hanging fruit for their initial AI implementations and truly understand AI use cases and technology.”

“Our AI XPLR readiness assessment is a game-changer that empowers and streamlines the digital transformation process,” Dominguez explained. “Using the in-depth proprietary performance data in our benchmarking database as a starting point, it allows organizations to quickly and easily evaluate their current AI readiness and pinpoint and implement specific process areas where AI can drive the greatest benefit. Then our detailed best practice flows and pre-built AI solutions can enhance a company’s comfort and proficiency with AI and help them make it an integral part of their strategy.”

Elements of The Hackett Group’s AI XPLR include:

  • A taxonomy-based AI profile heatmap that provides a structured and visual method to assess the current state of AI readiness within the organization.
  • A pre-built AI effectiveness potential tool that offers insights into the potential impact of AI on different organizational aspects, aiding in readiness assessment.
  • Detailed best practices process flows that guide organizations in identifying and implementing AI solutions in processes where they can be most effective.
  • A built-in digital worker model allows for a task-level qualification of AI profiles, helping to pinpointing specific processes and tasks that can benefit from AI.
  • Educational resources and case studies that deepen the understanding of AI use cases.
  • More than 200 pre-built AI-based solutions for a broad range of use cases across different business functions.

A complimentary version of The Hackett Group’s research note, “Generative AI Could Yield a 40% SG&A Cost Reduction,” is available with registration at https://go.poweredbyhackett.com/gai2308sm. A fact sheet, “Unlock Your AI Potential with AI XPLR,” is also available at https://go.poweredbyhackett.com/fls. For more information on The Hackett Group’s AI XPLR or to schedule a demo, visit https://www.thehackettgroup.com/contact/.

About The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) is a leading benchmarking, research advisory and strategic consultancy firm that enables organizations to achieve Digital World Class® performance.

Drawing upon our unparalleled intellectual property from more than 25,000 benchmark studies and our Hackett-Certified® best practices repository from the world’s leading businesses – including 97% of the Dow Jones Industrials, 93% of the Fortune 100, 73% of the DAX 40 and 52% of the FTSE 100 – captured through our leading benchmarking platform Quantum Leap® and our Digital Transformation Platform, we accelerate digital transformations, including enterprise cloud implementations.

For more information on The Hackett Group, visit: https://www.thehackettgroup.com/; email info@thehackettgroup.com; or call (770) 225-3600.

The Hackett Group, Hackett-Certified, quadrant logo, World Class Defined and Enabled, Quantum Leap and Digital World Class are the registered marks of The Hackett Group.

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This release contains “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” seeks,” “estimates,” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that may impact such forward-looking statements include without limitation, the ability of The Hackett Group to effectively market its digital transformation and other consulting services, competition from other consulting and technology companies that may have or develop in the future, similar offerings, the commercial viability of The Hackett Group and its services as well as other risk detailed in The Hackett Group’s reports filed with the United States Securities and Exchange Commission. The Hackett Group does not undertake any duty to update this release or any forward-looking statements contained herein.