Supply Chain Process & Operations: Enabling Enterprise Success with Gen AI

Today’s environment requires new, agile and differentiated approaches to supply chain operations and the ability to work as a proactive, collaborative business partner. Gen AI is at the forefront of this movement. With 89% of enterprises planning to advance Gen AI initiatives in 2025, supply chain leaders are at a critical crossroads and must act with urgency to meet enterprise expectations.

Current and projected adoption of supply chain technologies

How we work

Our experienced teams, comprised of both industry and consulting leaders, work collaboratively with internal client resources to apply proven business best practices and proprietary tools and approaches that help clients drive increased value from their operations. Our teams are supported by a robust framework of operational benchmarks and leading practices to guide our clients through the transformation process.

Industry sub-segments

The Hackett Group’s Operations Practice serves industries in which we have deep and well-established expertise, including consumer goods (apparel and footwear, health and beauty, food and beverage), manufacturing (general manufacturing, high tech) and life sciences (pharmaceutical, medical devices).

Practice area service offerings

• Supply chain and operations strategy
• Supply chain and operations assessment
• Network optimization
• Sales & operations planning
• Working capital optimization
• Manufacturing optimization

Often, we jump start and focus our clients’ efforts by conducting rapid opportunity assessments, which quickly identify high-impact performance opportunities. The Hackett Group’s opportunity assessments include performance benchmarking, capabilities assessments and reviews of strategic goals and objectives. An assessment serves as a “fact base” for executive management to design and manage improvement priorities with The Hackett Group^®.