Process Transformation Challenges

Most leading companies recognize the important role that process transformation initiatives can play in improving an organization’s operating efficiency and effectiveness. Effective process transformation can pose significant challenges, however, including:

• Defining and aligning process transformation roles and responsibilities across functional stakeholders.
• Integrating disparate systems in a manner that maximizes automation and efficiency.
• Developing processes that deliver consistent performance but that also support exception handling.
• Defining metrics that can effectively measure performance before, during, and after the process transformation.

Partnering with an experienced process transformation consultant can help a company to successfully manage these challenges and accelerate the returns on your investment.

The Hackett Group delivers process transformation experience and expertise

The Hackett Group^®, a leading global strategy and operations consulting firm, provides expert services in process benchmarking, executive advisory, and process transformation design and implementation. The Hackett Group can support your organization in all facets of a business process change program, such as:

• Development of quantitative and qualitative process metrics.
• Root cause analysis.
• Process redesign and optimization.
• IT strategy development.
• Change management.

Fact-based process transformation consulting

The Hackett Group’s process transformation services are backed by data and drive measurable improvements in our clients’ operational performance. Like all of our consulting services, our process transformation advice is empirically grounded in our industry leading benchmarking and best practices database, built on more than 26,000 benchmarking engagements that The Hackett Group has conducted with nearly major companies around the world, including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Backed by this powerful storehouse of business experience and results, The Hackett Group is able to empirically identify world-class performance across a wide range of functions and processes. Further, we have identified more than 2,050 best practices, across nearly 100 process areas, that drive world-class performance.

With The Hackett Group as your process transformation partner, you can be confident that you’re getting advice based on a long track record of proven, measurable results.

To learn more about The Hackett Group’s process transformation and performance optimization consulting services, as well as our consulting for specific needs like HR strategy, IT metrics and more, contact us.