Complimentary Webcast Recording

Learn how AI will impact people development and training approaches in GBS

New technologies have changed the talent landscape. We know that new skills and capabilities are needed to deliver on the global business services (GBS) agenda. But how can you fill the gaps and what is the right approach?

Hear from Penny Weller, North American Global Business Services Advisory Program Leader of The Hackett Group®, together with Ben Hartfield, senior director of The Hackett Institute®, as they look at these themes, drawing from The Hackett Group’s research and real-world implementation experiences.

Play our on-demand webcast to learn:

  • How artificial intelligence (AI) will impact people development and training approaches in GBS
  • Whether AI represents a threat or an opportunity in the learning and development space
  • Why it is now more important than ever to have focused training plans in place
  • What are the best practices used by world-class organizations when developing their workforce
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