2025 Global Business Services Agenda: Gen AI Takes Center Stage

How Leaders Are Closing the Efficiency Gap

2025 will challenge global business services (GBS) leaders like never before. Workloads are increasing 11%, but budgets are only growing 7% – creating a widening efficiency gap. How are leading organizations overcoming this?

The 2025 GBS Key Issues Report reveals:

  • The biggest challenges facing GBS leaders in 2025 and what’s driving change
  • How 89% of executives are scaling Gen AI to optimize efficiency and cut costs
  • Practical strategies to improve performance and drive measurable results

Download your copy now to get ahead of 2025’s biggest shifts.

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