Achieving Continuous Process Improvement

In a fast-paced and volatile business environment, continuous process improvement is a must for enterprises striving to achieve and maintain profitability and competitive advantage. While its benefits can be significant, continuous process improvement can also present business leaders with vexing challenges, such as:

• Defining and aligning cross-functional responsibilities and roles for the continuous process improvement program.
• Establishing metrics that accurately measure process performance across time.
• Devising processes that are routinized and predictable but that also accommodate exception handling.
• Integrating diverse systems in a way that minimizes duplication and waste.

A number of enabling factors can improve an organization’s chances of successfully meeting these challenges, including committed executive leadership, a clear and well-publicized business case for continuous process improvement, and regular communication among impacted stakeholders and staff. Partnering with an experienced consulting firm can also help an organization achieve and accelerate its continuous process improvement goals.

The Hackett Group enables continuous process improvement

The Hackett Group^®, a leading global strategy and operations consulting firm, delivers deep experience and expertise in continuous process improvement, cost reduction, and performance optimization. We can support you across all dimensions of a continuous process improvement program, including:

• Establishment of appropriate qualitative and quantitative performance metrics.
• Process benchmarking.
• Root cause analysis to identify the source of inefficiencies.
• Process redesign and optimization.
• Change management.

Continuous process improvement based on proven results

The Hackett Group’s continuous process improvement services are grounded in proven results backed by empirical data. Our consulting drives measurable improvement in our clients’ operational efficiency and effectiveness.

Like all of The Hackett Group’s services, our continuous process improvement consulting is informed by the world’s most comprehensive benchmarking database. The Hackett Group has developed this proprietary database through our more than 26,000 benchmarking engagements conducted with nearly 9,100 major companies around the world, including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Backed by this powerful storehouse of real-world business results, The Hackett Group has rigorously defined world-class performance across a wide range of functions and processes, as well as the best practices that deliver top performance. It’s this deep knowledge of world class performance and its drivers that The Hackett Group brings to bear on our client services and solutions.

To learn more about The Hackett Group’s continuous process improvement consulting services, as well as our solutions for specific business needs like cash flow management, HR outsourcing, Oracle implementation, supply chain consulting and more, contact us.